All Systems Operational
Internet Operational
90 days ago
99.62 % uptime
Today
Fibre Internet Operational
90 days ago
99.58 % uptime
Today
Cable Internet - Rogers areas Operational
90 days ago
99.34 % uptime
Today
Cable Internet - Cogeco areas Operational
90 days ago
99.54 % uptime
Today
DSL Internet Operational
90 days ago
100.0 % uptime
Today
Television Operational
90 days ago
100.0 % uptime
Today
VOIP Phone Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 20, 2021

No incidents reported today.

Apr 19, 2021

No incidents reported.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021

No incidents reported.

Apr 14, 2021

No incidents reported.

Apr 13, 2021
Resolved - This incident has been resolved.
Apr 13, 12:07 EDT
Identified - We have identified a service issue with the fibre internet service at 4080/4090 Living Arts Drive, 310/330 Burnhamthorpe, 3880/3888 Duke of York. The Coextro network team is currently working on resolving the issue as soon as possible. We do not have a time of resolution at this time. Please check back for updates.
Apr 13, 11:58 EDT
Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021
Resolved - This incident has been resolved.
Apr 10, 14:15 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 10, 11:45 EDT
Investigating - We are currently undergoing emergency maintenance to restore the internet for all FTTH and DSL connections. The estimated time of repair is 20 minutes.
Apr 10, 11:12 EDT
Apr 9, 2021
Resolved - This incident has been resolved.
Apr 9, 09:39 EDT
Monitoring - Cogeco has made repairs to the underground fiber cable. If you remain offline please power cycle your modem.
Apr 9, 06:44 EDT
Update - The fiber repairs are still ongoing in Oakville. The estimated time of full resolution is 2:45AM. Some areas will come back online sooner as the fiber cable is repaired.
Apr 8, 21:34 EDT
Identified - Cogeco underground fiber has been damaged in Oakville. Crews are working on the repair. They expect the work to be completed later this evening.
Apr 8, 18:28 EDT
Investigating - We have identified an issue with cable internet service for the Oakville Area.
Apr 8, 15:14 EDT
Apr 8, 2021
Apr 7, 2021
Resolved - This incident has been resolved.
Apr 7, 00:57 EDT
Identified - We have identified a service issue with the fibre internet service at 88 Sheppard Avenue. The Coextro network team is currently working on resolving the issue as soon as possible. We do not have a time of resolution at this time. Please check back for updates.
Apr 6, 23:29 EDT
Apr 6, 2021
Resolved - This incident has been resolved.
Apr 6, 17:06 EDT
Identified - We have identified a service issue with the fibre internet service at 385 Prince of Wales Drive. The Coextro network team is currently working on resolving the issue as soon as possible. We do not have a time of resolution at this time. Please check back for updates.
Apr 6, 16:38 EDT