All Systems Operational
Internet Operational
Fibre Internet Operational
Cable Internet - Rogers areas Operational
Cable Internet - Cogeco areas Operational
DSL Internet Operational
Television Operational
VOIP Phone Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 29, 2023

No incidents reported today.

May 28, 2023

No incidents reported.

May 27, 2023
Emergency maintenance for fiber buildings,
Resolved - This incident has been resolved. If your service has not been restored, please power cycle your router. If that does not resolve your issues, please contact technical support at 1-888-552-9516. Thank you for your patience.
May 27, 18:27 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 27, 11:35 EDT
Investigating - We will be performing an emergency maintenance at 11am lasting no more then 30 minutes
May 27, 10:41 EDT
May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023

No incidents reported.

May 17, 2023

No incidents reported.

May 16, 2023
Internet Service - identified service issue
Resolved - This incident has been resolved.
May 16, 07:57 EDT
Identified - We have identified a service issue with intermittent internet service issues at the following locations: 4080/4090 Living Arts Drive, 3880/3888 Duke of York, 310/330 Burnhamthorpe. The Coextro network team is currently working on resolving the issue as soon as possible. We do not have a time of resolution at this time. Please check back for updates.
May 15, 16:17 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 15, 14:44 EDT
Identified - We have identified a service issue with intermittent internet service issues at the following locations: 4080/4090 Living Arts Drive, 3880/3888 Duke of York, 310/330 Burnhamthorpe. The Coextro network team is currently working on resolving the issue as soon as possible. We do not have a time of resolution at this time. Please check back for updates.
May 15, 11:22 EDT
May 15, 2023
Outage at 3888/3880 Duke of York and 310/330 Burnhamthorpe
Resolved - This incident has been resolved.
May 15, 09:26 EDT
Investigating - We are currently investigating this issue.
May 15, 07:10 EDT
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