All Systems Operational
Internet Operational
90 days ago
99.96 % uptime
Today
Fibre Internet Operational
90 days ago
99.84 % uptime
Today
Cable Internet - Rogers areas Operational
90 days ago
100.0 % uptime
Today
Cable Internet - Cogeco areas Operational
90 days ago
100.0 % uptime
Today
DSL Internet Operational
90 days ago
100.0 % uptime
Today
Television Operational
90 days ago
99.99 % uptime
Today
VOIP Phone Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Feb 29, 2020

No incidents reported today.

Feb 28, 2020
Completed - The scheduled maintenance has been completed.
Feb 28, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 02:02 EST
Scheduled - We will be undergoing scheduled maintenance on our core router that will result in a service interruption on all of our services.
Feb 27, 17:04 EST
Feb 27, 2020

No incidents reported.

Feb 26, 2020

No incidents reported.

Feb 25, 2020

No incidents reported.

Feb 24, 2020
Resolved - This incident has been resolved.
Feb 24, 17:36 EST
Identified - We have identified a service issue with the internet service [DSL connection]. The Coextro network team is currently working on resolving the issue as soon as possible. We do not have a time of resolution at this time. Please check back for updates.
Feb 24, 16:43 EST
Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020
Completed - The scheduled maintenance has been completed.
Feb 20, 06:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 03:00 EST
Scheduled - Vmedia will be conducting scheduled maintenance on their TV service with up to 3 hours of expected downtime between the hours of 03:00 AM EST and 06:00 AM EST. Vmedia will be using this time to improve our infrastructure and the experience of VMedia service(s).

The following channels may be affected during this time period:

Affected channels:

ABC HD (WVNY) Vermont
CBC Calgary HD
CBC Edmonton HD
CBC Fredericton HD
CBC Montreal HD
CBC Ottawa HD
CBC St. John's HD
CBC Windsor
CBC Winnipeg HD
CBLFT HD
CBS HD (WCAX) Vermont
CBS HD (WIVB) Buffalo
Chardikla Time TV
CHEK Victoria HD
CTV Calgary HD
CTV HD Kitchener
CTV HD Sudbury
CTV Saskatoon HD
CTV Thunder Bay HD
CTV Two Alberta HD
CTV2 HD Barrie
CTV2 HD London
Desi Channel
Fateh TV
FOX HD (WFFF) Vermont
FX
FXX
Global Calgary HD
Global Edmonton HD
Global New Brunswick HD
Global Saskatoon HD
Global Winnipeg HD
Gurbaani HD
Guru TV
ICI HD Montreal
ICI Montreal HD
ICI Ottawa-Gatineau HD
ICI Television
Joy TV Vancouver
KTLA CW
NBC Burlington HD
NBC HD
News Only
NTV St. Johns HD
OLN HD
Only Music
PBN Music
PBS HD
Rai Italia
Sanjha TV
Silver Screen Classics
Sportsnet HD
Sportsnet360 HD
Sportsnet East HD
SportsnetOne HD
Sportsnet Pacific HD
Sportsnet West HD
Sportsnet World HD
SRC Alberta (CBXFT)
SRC Regina HD
SRC Winnipeg HD
Télé-Québec HD
TRT Arabi
TRT World
TVA Montreal HD
V Gatineau HD
V Quebec City HD
V Saguenay HD
V Sherbrooke HD
V Trois-Rivieres HD
Vermont PBS
YesTV Calgary HD
YesTV Edmonton HD
Feb 19, 10:27 EST
Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020
Resolved - The issues has been resolved and service has been restored.
Feb 15, 22:12 EST
Identified - We have identified a service issue with the fibre internet service Ocean Club Condos (59 and 60 Annie Craig). The Coextro network team is currently working on resolving the issue as soon as possible. We do not have a time of resolution at this time. Please check back for updates.
Feb 15, 21:23 EST