Modem Update - potential loss of service requiring a modem reboot
Scheduled Maintenance Report for Coextro
Completed
The scheduled maintenance has been completed.
Posted Jan 24, 2021 - 09:37 EST
Scheduled
An update to certain modems will be pushed out during this maintenance window. You may lose internet connectivity during this time. If you do experience a loss of service, please reboot your modem (remove power from the modem, leave out for 15 seconds and plug power back in). This should resolve your issue. If you continue to experience issues after the reboot, please contact us.
Posted Jan 22, 2021 - 16:31 EST
This scheduled maintenance affected: Internet (Cable Internet - Rogers areas).
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