Outage at Onyx, Citygate 1&2 and Solstice Condos

Incident Report for Coextro

Resolved

This incident has been resolved. If your service has not been restored, please power cycle your router.

Posted May 12, 2020 - 17:45 EDT

Monitoring

The service has been restored now. We are continuing to monitor to ensure that there are no issues.

Posted May 12, 2020 - 17:17 EDT

Identified

The issue has been identified and the techs are currently working on a fix for the issue. We do not have an ETA at this time.

Posted May 12, 2020 - 15:15 EDT

Investigating

We are currently investigating this issue.

Posted May 12, 2020 - 13:31 EDT

This incident affected: Internet (Fibre Internet).