Service Outage – 111 Elizabeth and 570 Bay Street

Incident Report for Coextro

Resolved

This incident has been resolved.
Posted Feb 04, 2026 - 19:16 EST

Update

Electricians have been working onsite for the past 3 hours trying to resolve the problem. We have been provided no estimated time of restoration.
Posted Feb 04, 2026 - 16:41 EST

Identified

An issue with the electricity for the main telecom room for the building was found. We are currently working with the building management to have their electricians come on-site to resolve the problem.
Posted Feb 04, 2026 - 13:40 EST

Investigating

We’re currently experiencing a service outage at 111 Elizabeth St and 570 Bay St. Our team is actively investigating and working to restore service as quickly as possible. Thanks for your patience.
Posted Feb 04, 2026 - 12:17 EST
This incident affected: Internet (Fibre Internet).
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