TV Service - identified service issue

Incident Report for Coextro

Resolved

This incident has been resolved.

Posted Oct 21, 2020 - 13:27 EDT

Update

Update from Vmedia: Outage caused by fire alarm being triggered at a primary, 3rd party interconnection facility. This caused power & other essential resources to be disabled, for precautionary purposes. Power is currently being restored. VMedia services should come online soon.

Posted Oct 21, 2020 - 10:08 EDT

Identified

We have identified an issue with the TV service. We have contacted Vmedia and they are working on resolving the issue as soon as possible. We do not have a time of resolution at this time. Please check back for updates.

Posted Oct 21, 2020 - 08:45 EDT

This incident affected: Television.